Fischlin Reinigungen Schweiz GmbH

A long-established family cleaning business in the Zug region

Fischlin Reinigungen Schweiz GmbH is a family-run cleaning company based in Cham that has been operating since 1969. The firm emphasizes continuity: the site states "Fischlin ist ein Familienbetrieb aus Cham, Ihr Reinigungsunternehmen für die Region Zug." The business handles three main service categories for businesses and households: Unterhaltsreinigung (regular maintenance cleaning), Büroreinigung (office cleaning), and Umzugsreinigung (move-out cleaning). For incoming residents, the move-out cleaning and the guarantee they offer on the handover inspection are the relevant services.

The firm is reachable at +41 79 589 82 22 and info@fischlinreinigungen.ch. They serve all 11 communes in the Zug canton, plus adjacent communes in the cantons of Zurich, Lucerne, Schwyz and Aargau, giving a wide regional reach from a single base. The website is available in German, French, Italian and English. The Google rating displayed is 4.7 out of 5, based on 12 Google reviews, with certified customer testimonies on ProvenExpert. The firm also claims ProvenExpert certification with a 5-star rating and adheres to the Consumer Pledge (Ehrenkodex) of the Swiss Consumer Association, an independent commitment to fair dealing and transparent business practices that signals accountability beyond the website's own marketing claims.

What Fischlin offers for move-out cleaning

Umzugsreinigung (move-out cleaning) is positioned as the service for tenants preparing to hand over a rental property. The site describes the situation directly: "Für die Wohnungs- oder Büroübergabe, termingerecht zum vereinbarten Datum. Vor der Übergabe zählt jeder Tag. Wir reinigen termingerecht, damit die Abgabe reibungslos klappt und Sie den Kopf für den Umzug frei haben." (For apartment or office handover, on time to the agreed date. Before handover, every day counts. We clean on schedule so handover runs smoothly and you have your head free for the move.)

The firm offers an optional "vereinbarte Abgabegarantie" (agreed handover guarantee) on move-out work, a satisfaction guarantee not mandatory on every booking but available on request. This means a tenant can, when contracting, agree that if the landlord or property manager finds cleanliness issues during the handover inspection, Fischlin will return and re-clean those areas at no additional cost. The firm's pitch is that they shoulder the risk of move-out failure, letting the departing tenant focus on the logistics of moving.

The business model emphasizes a consistent contact person rather than anonymous staff rotation. Each client is assigned a feste Ansprechperson (a fixed contact person) who knows the property and handles all communication about that account. For a tenant moving, this means continuity: the same person who quoted the job, confirmed the date and supervised the work is the person available if anything needs clarification. The site claims the result is "klare Absprachen und keine Warteschleife, sondern jemanden, der Ihr Objekt kennt" (clear agreements and no phone queues, but someone who knows your property).

Published pricing and quoted process

Fischlin publishes price guidelines but not strict fixed prices. For regular maintenance cleaning (Unterhaltsreinigung), the rate is CHF 50 per hour excluding VAT, with a 20 percent introductory discount for new customers. For move-out cleaning (Umzugsreinigung) the site gives a reference point: "ab CHF 700.-" (starting from CHF 700) for a 2.5-room apartment, with the note "je nach Grösse" (depending on size).

The firm's quote process begins with a phone call or form submission where you describe the property type, size, desired service and timeframe. They then contact you to clarify details, conducting an on-site inspection if needed, and return a written quote ("schriftliche Offerte mit definiertem Leistungsumfang") within 24 hours. The site emphasizes the quote is binding, non-committal and free. Once you accept, they provide cleaning on the agreed date with that same fixed contact person managing the work and available for follow-up questions.

What the firm does not disclose

The move-out pricing is given only as a starting point (ab CHF 700 for a 2.5-room unit), which means the actual cost for a specific property depends on assessment. No pricing table or scale by apartment size is published, so someone cannot budget exactly without requesting a quote. The firm does not define what factors increase or decrease that baseline: does a very clean move-out cost less, or does pricing remain fixed once quoted?

The 24-hour quote turnaround is claimed but not guaranteed in writing, and the site does not say whether weekends and holidays are included in that clock. Nor does it clarify whether the on-site inspection is free or charged. The handover guarantee is offered "auf Wunsch" (on request), meaning it is not automatic. The site does not publish the cost or terms of the guarantee. How long after the handover inspection date does the guarantee remain valid if the landlord later finds problems?

The team size is not stated. The firm refers to "ein Familienbetrieb" and emphasizes personal relationships but does not say how many employees perform the work or whether the owner personally handles every cleaning or only the sales process. Google reviews mention 12 ratings at 4.7 stars, but the specific reviews are not quoted on their website.

Who this suits best

This option works well for someone in the Zug region who values personal relationships and reliability. Being in business since 1969 gives a long track record, and the fixed-contact-person model appeals to people who want continuity rather than anonymous corporate cleaning. The move-out service with an optional guarantee addresses the risk of move-out inspection failure, which is essential to Swiss tenants. The ProvenExpert certification and Swiss Consumer Pledge compliance suggest the firm stands behind quality claims.

The pricing model (hourly rates for maintenance, starting-point quotes for move-outs) works best for someone willing to get a bespoke estimate before booking. Someone looking for instantly published, transparent, all-inclusive pricing like other firms may find the need to request a quote frustrating. The geographic focus on Zug canton and adjacent communes means anyone further afield should confirm availability first. The regular maintenance service is framed around long-term clients with repeated bookings, and the move-out option is for one-time use, so it suits both scenarios.

The firm emphasizes doing business with small, established teams rather than large operations, and that positioning appeals to tenants who have had bad experiences with faceless corporate cleaning chains. Conversely, someone who prefers efficiency and predictability over personal connection might find a larger, more standardized operation easier to work with.