Hibi Clean

A cleaning and housekeeping service for Zurich and the surrounding region

Hibi Clean is a professional cleaning firm based in Dietikon on the western edge of Zurich that serves the whole of Zurich city and the surrounding cantons. The firm describes itself as offering "Reinigung & Hauswartung" (cleaning and housekeeping) with 15 years of operational experience. The site emphasizes "Verantwortung und Qualität" (responsibility and quality) and backs the work with "100 % Garantieversprechen" (100 percent guarantee).

The business operates across a wide regional area, not just Zurich city but "Zürich und umliegende Kantone" (Zurich and surrounding cantons): Aargau, Schaffhausen, Thurgau, St. Gallen, Schwyz and Zug. The firm is reachable at 079 513 50 50 and info@hibi-clean.ch, based at Karl-Heid-Str. 4 in Dietikon. Services include move-out and end-of-tenancy cleaning, apartment cleaning, regular maintenance cleaning, office cleaning, dental and medical practice cleaning, window cleaning, facility management, Airbnb property cleaning, specialty cleaning, construction site cleaning, and household help.

The guarantee and process for move-out cleans

Hibi Clean's headline offer is a 100 percent satisfaction guarantee. The site states: "Wenn Sie nach der ersten Reinigung nicht 100 % zufrieden sind, ist sie kostenlos." (If you are not 100 percent satisfied after the first clean, it is free.) For new customers, this applies to the first cleaning and is capped at 3 hours of work. The broader promise is: "Sollten Sie einmal nicht vollständig zufrieden sein oder Mängel an unserer Reinigungsleistung feststellen, bessern wir selbstverständlich kostenfrei nach, schnell, unkompliziert und zuverlässig." (If you are ever not completely satisfied or find shortcomings in our cleaning quality, we will of course redo it at no cost, quickly, straightforwardly and reliably.)

For someone moving out of a rental apartment or house, this removes the risk that a professional clean leaves something the landlord disputes during the handover inspection. If the property manager identifies unsatisfactory areas, Hibi Clean returns and re-cleans at no charge. The guarantee is framed around complete satisfaction rather than a specific handover-inspection context, but the implication is the same: the firm absorbs the cost of corrective work.

The booking process is a five-step path: contact the firm by phone or form, request a free inspection appointment, receive a free individual quote tailored to your property and wishes, review and modify the quote if needed, and finally book the job and have it executed. The site emphasizes that contact is the first step and that inspections are free and non-binding. They claim to arrive on time ("Wir erscheinen pünktlich"), carry all necessary materials, and work discreetly and reliably ("arbeiten diskret sowie vertrauenswürdig").

The services offered and practical details

The firm lists Umzugsreinigung and Endreinigung (move-out and end-of-lease cleaning) as distinct services, suggesting both apartment turnover and commercial property handover. Beyond that, they cover Wohnungsreinigung (regular apartment cleaning), Unterhaltsreinigung (maintenance cleaning), Büroreinigung (office cleaning), Praxisreinigung (practice cleaning for medical and dental practices), Fensterreinigung (window cleaning), Gebäudereinigung (building cleaning), Facility Management for entire properties, cleaning of Airbnb and short-term rental properties, specialty cleaning for unusual materials or conditions, Baureinigung (post-construction site cleaning), Haushaltshilfe (household help), and Winterdienst (winter snow removal and gritting).

The geographic reach spans Zurich itself, Aargau to the west and northwest, Schaffhausen to the north, Thurgau to the northeast, St. Gallen further east, Schwyz to the south, and Zug to the southeast. This is a significant service area for a single-based firm, covering at least six cantons and all major communities around Zurich. The firm says they arrive punctually, bring their own materials and equipment so the property needs nothing, and work with discretion (relevant for residential and medical practices). Teams work either during business hours or outside them, depending on the customer's needs.

What the website does not specify

The firm does not publish prices or price ranges anywhere on the site. All quotes are individual assessments based on property size, condition and chosen services, meaning someone cannot budget upfront without requesting an inspection and quote. No indication is given of typical costs for a standard 3-room apartment move-out clean versus a house, or whether pricing varies by region or by the day of the week.

Turnaround time is not detailed. The site emphasizes fast response to issues ("schnell") but does not specify whether move-out cleaning can be scheduled within a day or whether there is a minimum notice period. Similarly, the time required to clean a given property is not published, so there is no way to predict how long the process will take or when you will have access to the apartment again.

The 100 percent satisfaction guarantee is described as applying to the first cleaning for new customers (capped at 3 hours) but less detail is given about ongoing clients or services beyond that first job. What happens if you book a second move-out clean with them and a small section proves unsatisfactory? The policy is stated to apply broadly but the new-customer exception suggests different terms may apply later.

The firm operates in seven cantons but does not specify travel charges or minimum booking fees for clients in the more distant regions. Someone booking from far-off St. Gallen or Schaffhausen would need to ask whether travel costs apply.

Who this service suits

This works well for someone in Zurich or within commuting distance who wants a professional, guaranteed-satisfaction clean for a move-out. The wide geographic reach (seven cantons) means residents in much of northern Switzerland can book without worrying about whether the firm serves their region. The emphasis on punctuality, discretion and reliability appeals to people who value professionalism over lowest cost. The 100 percent satisfaction guarantee, especially for first-time customers, removes the risk that you pay for a clean and the landlord still finds faults.

The lack of published pricing requires someone to welcome a free inspection and quotation process. Those who prefer transparent, self-serve upfront pricing will find the model frustrating. The services list is broad (including window cleaning, facility management and winter gritting), which makes Hibi Clean useful as a one-stop service provider for year-round building needs, but also means the site is less specialized than a firm focused only on move-out cleans.

The new-customer three-hour cap on the satisfaction guarantee suggests the policy is designed to attract trial bookings rather than to provide comprehensive ongoing cover. A tenant with a large house requiring more than 3 hours of work should clarify exactly what the guarantee covers. The multiple-canton service area appeals to businesses and large organisations that value a single contractor for properties across the region; for individuals moving once, the ability to serve Schaffhausen may be academic unless you happen to live there.