SuperVif Facility Services GmbH

What SuperVif does and where

SuperVif Facility Services GmbH operates from Opfikon, a municipality just outside Zürich near the airport, and serves the Glatttal region (Glattbrugg, Kloten, Opfikon, Dübendorf) plus Zürich city proper. The firm specialises in move-out cleaning (Umzugsreinigung) and routine property maintenance (Hauswartung). When a Swiss tenant leaves a rental apartment, the move-out cleaning is not optional, and SuperVif positions itself as the firm that handles this with a handover guarantee (Abnahmegarantie). This is the core value: you hire them, they clean, and if the landlord's inspection finds problems, SuperVif re-cleans at no extra cost.

The 10-year track record

The site states that SuperVif has been operating "for over a decade" (Seit über einem Jahrzehnt), placing the firm's founding around 2015-2016. For a regional cleaning company, this is reasonably established. The page emphasises that the team has set "new standards in building care" (wir setzen neue Massstäbe in der Gebäudepflege) through "modern methods" and "sustainable solutions". Specifics on what makes their methods "modern" do not appear on the home page, but the firm invites you to ask during a consultation.

Customer satisfaction is quantified at 99 percent, a claim that most firms make and few ground with third-party ratings. (The page does not link to review platforms, so there is no independent verification here.) Take the 99% at face value as the firm's internal measure; your own research via Google reviews or Trustpilot might reveal whether independent reviewers agree.

How move-out cleaning works at SuperVif

The site describes move-out cleaning (Umzugsreinigung) as "thorough end-cleaning with handover guarantee for stress-free apartment handovers" (Gründliche Endreinigung mit Abnahmegarantie für sorgenfreie Wohnungsübergaben). The firm walks through the process: your apartment is cleaned systematically, including the kitchen (Küche) with cabinets, appliances, and surfaces, the bathroom and sanitising areas (Badezimmer und Sanitärbereiche), windows, frames and blinds (Fenster, Rahmen, Storen), floors, doors, built-in cupboards (Einbauschränke), and balcony or terrace (Balkon oder Terrasse). The guarantee covers "justified additional cleaning" (berechtigte Nachreinigungen) within the scope of apartment handover if the property manager objects at inspection.

SuperVif will also bundle the move-out cleaning with other services: property moves (Umzug), disposal (Entrümpelung), and waste management (Entsorgung), so you can coordinate the entire exit in one subcontractor. This is optional but attractive if you have furniture to dispose of and need the apartment spotless on the same day.

Coverage: Glatttal and Zürich

SuperVif's service area is the Glattal (the municipalities around Zürich's airport) and central Zürich. The website specifically lists: Glattbrugg, Kloten, Opfikon (their home base), Dübendorf, and Zürich city. It also serves Bülach (further north), and offers move-out cleaning in Winterthur. If you are leaving a rental in one of these areas, you can contact them for a quote. If you are in Solothurn, Basel, or the western side of the canton, SuperVif is not mentioned as operative there, and you would be better served by a local Bern or Basel firm.

Response time and communication

A key operational claim is "24 hour response time on requests or urgent deployments" (24 h Reaktionszeit bei Anfragen oder dringenden Einsätzen). The firm guarantees you will hear back within one business day. This matters most if you have an urgent situation: you were given notice to move out with a weeks-away inspection, or you need move-out cleaning on short notice. SuperVif positions itself as the responsive choice.

How you reach them is not detailed on the home page. Phone contact and a general inquiry form are standard on Swiss cleaning firm sites, but the page does not provide those links explicitly. Expect to search for a contact page or call directory.

Pricing and cost drivers

The site does not publish prices. Like most professional cleaning companies, SuperVif prices move-out cleaning based on apartment size, condition (light versus heavy soiling), floor layout (whether there is a basement, separate toilet), and extras (high windows, balconies, outdoor spaces). A conversation with their team would start with you describing the space and its condition. The phrase "gründliche Endreinigung" (thorough end-cleaning) suggests they charge for depth, not speed, which usually means they cost more than a budget option but less than a premium specialist.

The option to bundle the cleaning with moving and disposal means you can negotiate a package price, which might be more cost-effective than hiring three separate services.

Customer testimonials

The site includes a section "Das sagen unsere Kunden" (What our customers say) with short written reviews. One customer, Reto Fehr, states he has been a client for over a decade ("Wir sind nun seit über einem Jahrzehnt Kunde bei SuperVif") and has never had reason for complaint ("gab es nicht einen einzigen Grund zur Beanstandung"). Another testimonial from D. Stilke at Globalance Bank AG praises the team as "reliable and thorough" (zuverlässig und gründlich) and describes the communication as "fast and flexible" (schnell und flexibel). These are the kinds of statements a company would naturally showcase, so take them as positive signals without independent verification.

What the page does not disclose

The site does not specify the handover guarantee's limits. Is every re-cleaning free, or is it capped at a certain number of touch-ups or cost? Does the guarantee apply only to normal wear and cleanliness, or does it cover damage (broken fixtures, major stains)? These are practical details you should clarify with SuperVif directly.

Pricing is absent entirely, which is normal for professional services but means you will spend time on phone quotes. The page emphasises 99% satisfaction and a 10-year track record, but provides no independent verification or link to customer review sites.

The website also does not explain the company structure, ownership, or team credentials. This is not an omission specific to SuperVif, but if you prefer to know who you are hiring, ask about the management and crew that will show up on the day.

Who SuperVif suits

SuperVif is a good fit for tenants leaving rentals in the Glatttal (especially if your old place is in Opfikon, Kloten, or Dübendorf) or central Zürich who value a 10-year-established firm with a published handover guarantee and responsive communication (the 24-hour callback promise). The bundled move-out, moving, and disposal option simplifies logistics if you need all three. If you are leaving a rental with a tight timeline or an urgent inspection date, the firm's emphasis on rapid response is an advantage.

If you are in the western or southern parts of the Zurich region or in a different canton, you would be better served by a local firm. If price is the primary concern, you should get quotes from multiple firms to compare; SuperVif's market positioning (quality, responsiveness, established track record) suggests they are in the mid-to-premium range rather than the budget segment.

The guarantee and the 10-year tenure are the reasons to choose SuperVif. They reduce the risk that the inspection will uncover problems you will have to pay out of pocket to fix.