Serviced Apartments · WOW living AG

What WOW living offers

WOW living operates serviced apartments across five Swiss cities: Zurich, Zug, Basel, Schwyz, and Lucerne. The company explicitly positions itself for "people who stay too long for a hotel but not long enough for permanent housing", a direct description of someone relocating to Switzerland and needing a few months to find permanent shelter. That positioning is the entire point of this directory.

For someone arriving in Switzerland

When you relocate to one of these five cities, WOW living bridges the furnished-apartment gap. The apartments come fully furnished from furniture to cookware, not a studio with a bed but an actual home, with bedding and kitchen equipment included. Utilities are baked into the rent, so you are not negotiating separately for electricity, water, and heating the way you would with a traditional lease. Two-weekly cleaning is included as standard, which eases the burden if you are also managing arrival paperwork and getting children into school.

The lease terms are built for impermanence. Instead of a year-long contract, you can rent on a month-to-month basis with just 30 days' notice to leave, which is critical if your relocation is itself uncertain, a probationary work period, a study program that might extend or shorten, or a family situation that could shift. Every location offers 24/7 self-check-in, so you can collect your keys without scheduling around office hours, which is essential if you are arriving by plane late in the evening or have a tight window between flights.

Once you are in, the site lists a digital guide available on all apartments, covering recycling and laundry protocols, the kind of practical knowledge that is easy to miss when moving to a new country.

What WOW living supplies

Apartment sizes listed are 2.5-room and 3.5-room units. The site shows examples from Basel and Zurich but does not publish floor plans or square footage. Every apartment includes a fully furnished interior, all bedding and towels, a complete equipped kitchen, high-speed internet, and a TV. The Sonos audio system is mentioned as a standard feature. WiFi and TV support streamed content from your own accounts.

Utilities, electricity, water, heating, building maintenance, lift, waste, are all included in the advertised rent, so the price you see is the price you pay each month. This is a major practical difference from traditional rentals where utilities are an additional monthly unknown. You sign up knowing your total monthly expense without surprises from separate bills or administrative delays setting up accounts in your name.

The company operates across five Swiss cities. Zurich offers both 2.5-room and 3.5-room units, the largest inventory and primary market. Zug, located in central Switzerland near both Zurich and Lucerne, provides access to the Zug business district. Basel, in northwestern Switzerland bordering France and Germany, serves professionals working across the border or in the region's pharmaceutical and chemical industries. Schwyz, in central Switzerland at the gateway to Alpine regions and the eastern shore of Lake Zurich, attracts those working in smaller cities or commuting to nearby regions. Lucerne, in central Switzerland, positions residents for access to the central plateau and Alpine proximity. This geographic spread means someone relocating to several Swiss regions can use the same company model rather than learning different landlord relationships or apartment systems city by city.

The company lists three apartment classes: Serviced Apartments, Business Apartments, and Untermiete (sublet). The distinction between them is not explained on the main page, so a visitor cannot tell what differentiates a serviced apartment from a business apartment beyond the name. Pricing is not published online; you must request a quote by phone, email, or the inquiry form.

Upon arrival, WOW living provides self-check-in at all locations, meaning you can access your apartment at any hour without coordinating with office staff. The company supplies a digital WOW Guide accessible from all apartments, answering practical questions about recycling, laundry protocols, apartment features, and neighborhood information. This is particularly valuable for someone arriving from abroad unfamiliar with Swiss waste-separation systems, laundry culture, or neighborhood norms. The Sonos audio system, included as standard, connects to your personal streaming accounts for music, allowing you to set up your living environment quickly. The combination of these features reduces the friction of arrival: you are not locked out by office hours, you have clear information about how to operate the apartment and follow local practices, and you can customize your environment immediately.

Contact is by phone (+41 41 552 33 33) or via the "Hier anfragen" (inquire here) buttons on the site. Address and office hours are not listed. The company indicates availability in German and English.

What the site does not settle

The site publishes no pricing. You cannot determine costs without contacting the company directly. There is no indication of minimum lease length (whether you can rent for a month, or whether there is a three-month minimum). The 30-day cancellation notice is stated, but you cannot see when in the month notice must be given. The fully furnished claim is unspecified, do the apartments include a washer-dryer, or just access to a shared laundry room? How often is "bi-weekly" cleaning, and what does it cover, kitchen, bathroom, floors, or only common areas?

The site does not list which specific neighborhoods or addresses the apartments occupy in each city, making it impossible to check commute times or proximity to your workplace or school. Photos show generic modern interiors, not actual units you could reserve or tour. The company name is WOW living AG, but no information on registration, size, or history is published. There is no FAQ, no clarification of what "Business Apartments" entails, and no terms and conditions visible on the main site (links to legal pages exist but are not highlighted).

Who this suits

WOW living suits someone relocating to Zurich, Zug, Basel, Schwyz, or Lucerne for a few months and seeking furnished housing with no separate utility bills and predictable, short-notice exit. The 30-day cancellation window and all-inclusive rent make it compatible with a probationary employment period or a study semester with uncertain length. If you are arriving from abroad and cannot view units in person or need to start your housing immediately, the self-check-in and pre-furnished apartments mean you can settle without syncing schedules with a landlord.

It is not well-suited if you need to know the cost upfront before deciding on a city, if you need a lease for longer than a few seasons, or if you want to inspect an apartment before committing. The site does not support that level of transparency.