Alexander Keller AG
Tap a star to rate
A multi-generational mover and logistics operator
Alexander Keller AG has operated as a moving and logistics firm in Switzerland since 1971, now over 50 years in the market. The firm is structured as a family business now managed by the second generation. It serves private relocations (Privatumzug), corporate moves (Firmenumzug), and specialized logistics and storage. The company holds two professional certifications relevant to international moves: FEDEMAC (Federal of European Movers Associations e.V.) certification and membership in ASTAG (Schweizerischer Nutzfahrzeugverband, the Swiss vehicle owners' association). These credentials signal compliance with European moving standards and professional oversight for cross-border operations.
The firm describes handling "hundreds of moves per year" across Switzerland, Europe and internationally. For an arrival relocating household goods from abroad into Switzerland, the firm explicitly positions itself as a specialist in international moving (Internationaler Umzug) and removal from abroad (Umzug Ausland). The presence of international credentials and explicit European moving focus differentiates the firm from regional-only movers.
What Alexander Keller offers arrivals
The firm bundles several services relevant to a relocation workflow, with explicit attention to international arrivals. For household moves (Privatumzug), they categorize service by scope: moves within Switzerland (Umzug Schweiz), European moves (Umzug Europa), international moves (Internationaler Umzug), removals from abroad (Umzug Ausland), and specialized senior relocations (Seniorenumzug). The explicit "from abroad" category signals that the firm has experience with cross-border logistics and understands the specific needs of arrivals shipping possessions from another country. They provide on-site inspection at the origin and build a customized move plan. Field staff conduct consultation at the origin in the home or workplace, with a dedicated personal adviser assigned throughout the process. This approach means a relocator has a single point of contact from planning through delivery.
Services include protective packing, unpacking at destination, furniture disassembly and reassembly, and both electrical work and carpentry work performed by their own staff (Elektro- und Schreinerarbeiten durch unsere Mitarbeiter). The firm states this in-house capability means they can handle fixture installation, wiring adjustments, shelving reassembly and other tasks that many movers subcontract or decline.
Storage is structured around the firm's two dedicated warehouses. The site specifies they can store individual furniture pieces, whole apartment contents, and multiple 20-foot shipping containers (20-Foss-Container). Storage options include furniture storage (Möbellager), pallet storage (Palettenlager), container and swap-box storage (Container- & Wechselkoffer-Lagerung), climate-controlled cold storage (Kühlcontainer), standard warehouse storage (Lagercontainer), and record/archive storage (Aktenlager). This range means a relocator managing a phased arrival can store goods intermediate-term while arranging housing, permits, or accommodations. A container arriving weeks before an apartment is ready can be stored safely; wine collections or temperature-sensitive goods can be climate-controlled; and business archives or office inventory can be stored separately.
Specialized transport capabilities matter for complex international relocations. Beyond standard goods, Alexander Keller handles machine and safe transport (Maschinen- und Tresortransport), art transport (Kunsttransport), and piano transport (Klaviertransport). They also offer courier service (Kurierdienst) and specialized transport services for non-standard items.
Logistics services extend beyond moves: the firm offers logistics coordination (Logistik), distribution (Distribution), order fulfillment (Kommissionierung), warehouse management (Lagerlogistik), new-furniture logistics (Neumöbellogistik), delivery and assembly service (Ausliefer- und Montageservice), and intermediate storage (Zwischenlagerung).
Professional credentials and equipment
The firm holds FEDEMAC (Federal of European Movers Associations e.V.) certification, which signals adherence to European movers' standards for professional conduct, liability and service quality. FEDEMAC membership carries requirements for compliance and professional practice, meaningful in a cross-border context where both Swiss regulations and European standards apply. ASTAG (Schweizerischer Nutzfahrzeugverband) membership indicates registration with Switzerland's professional vehicle operators' association, another credential signaling professional standing and regulatory compliance.
The firm operates a modern fleet and explicitly states it uses "langjährig erprobte technische Hilfsmittel" (long-tested technical equipment) and appropriate packing materials. These are not trendy claims but references to proven tools and methods for safe relocation.
The AKKU-powered stair climbers and lifting ramps address a practical pain point in Swiss housing: many apartments are accessed via stairs with tight geometry or steep angles. The firm states these battery-powered tools provide "maximum safety" (maximale Sicherheit) and "ergonomic handling" (ergonomische Handhabung) even in narrow stairwells, and they reduce risk of damage to walls, stair rails, and stairs themselves compared to traditional carrying methods. For a relocator moving into an older Zurich or Swiss apartment building, this equipment matters, many buildings built before modern elevator installation require moving goods up four, five or more stories via stairs.
On-site consultation includes pre-inspection of goods, creation of a tailored moving plan, and personal liaison throughout. The firm states offering cost-free consulting (Kostenlose Beratung) on moves. Quotations follow inspection; no fixed prices are published.
What the site leaves unsettled
The firm publishes no fee schedule, hourly rates or sample pricing. Insurance coverage for goods in transit and storage liability limits are not detailed. Languages offered are not specified (the English site navigation suggests multilingual capacity, but no language list appears). Scheduling lead times and seasonal availability do not appear. The site does not specify whether customs clearance, import permits, or regulatory compliance for household goods moving into Switzerland are handled or whether customers must arrange these separately. No information is provided on moving timeline options, temporary storage availability for intermediate phases, or how complex multi-destination relocations (such as goods splitting between multiple addresses on arrival) are structured.
The site does not address insurance options for high-value items, damage liability limits, or claims procedures. Special handling protocols for fragile, hazardous or climate-sensitive goods are not described. Cancellation and rescheduling policies are not published.
Fit and limitations
Alexander Keller suits an international relocator arriving from abroad who is moving substantial household goods across borders and wants a single established operator to manage the full workflow from Europe into Switzerland. The dual credentials (FEDEMAC and ASTAG membership) appeal to someone prioritizing professional standards and compliance. The two warehouses and intermediate-storage options appeal to someone managing a phased arrival or facing uncertainty about exact move-in timing. The specialized equipment for difficult access and the logistics breadth (machine transport, archive logistics, furniture assembly) appeal to complex moves or to relocators with professional equipment or specialized inventory.
The firm appears less suited to minimal-cost operators or to light packers, and published prices are unavailable so budget estimation requires a quotation. The firm's emphasis on full-service moves means small moves or single-item transport may not be the primary focus. Anyone in a time crunch should confirm lead times before requesting an inspection.