Excellence Umzüge
Tap a star to rate
Excellence Umzüge is a moving company based in Laufen, near Basel, serving the Basel-Stadt and Baselland regions of northwestern Switzerland. The firm has completed over 500 moves and operates with 15 years of professional experience, positioning itself as a straightforward, process-driven mover for both residential and business relocations. The company emphasises clear communication and binding pricing, avoiding the hidden costs and ambiguity that characterise less professional operations in the moving industry.
What Arrivals Get
An arrival relocating to the Basel region finds a methodical process that minimises surprises and reduces stress. Excellence Umzüge begins with a brief inquiry, typically responding within 24 hours with an initial assessment. For the estimate, the company offers either a free in-person site visit or the option to send photographs via WhatsApp for price calculation. Both paths avoid surprises: the firm generates a binding quote with either a fixed price or an hourly rate, stated clearly and in writing, with no hidden costs. This transparency matters because arrivals relocating internationally are often managing multiple vendors, budgets, and unknowns simultaneously.
Once a quote is accepted, the company then schedules the move, and its team appears on time to pack and transport everything safely to the new location. The site emphasises that customers "do not have to worry about anything", with the firm handling logistics through to key handover. This hands-off approach is relevant for international arrivals juggling visa paperwork, apartment hunting, and workplace start dates simultaneously. The firm assigns a contact person to oversee each move, providing continuity and a single point of communication rather than routing inquiries through a call centre.
Excellence Umzüge manages several layers of the relocation beyond basic transport. The firm offers furniture dismantling and reassembly, so large pieces do not need to travel intact. Optional services include a mobile furniture lift (Möbellift) for moving items through windows and balconies on higher floors, which is practical in Basel's older apartment buildings with narrow stairwells. The firm also offers packing materials, storage solutions, rubbish disposal during moves, and a cleaning service with a "take-over guarantee": the company ensures the rental property inspection passes, and any re-cleaning required if the landlord or administrator objects is included in the original price without additional charges.
What the Page Covers
Excellence Umzüge serves three customer types explicitly. Residential moves cover household relocations for individuals, including transport, packing, dismantling, reassembly, and optional add-ons. Business moves cover office relocations, IT moves (with specialised handling for servers and computers), document and archive moves, and internal restructuring (moving departments or teams within a single building). Specialty transport covers construction-site goods, hospital equipment, laboratory materials, trade-show materials, and furniture logistics for corporate clients.
The firm states its pricing approach as transparent and precise. A free site visit (or photo submission) precedes an estimate that binds the cost and prevents billing surprises. The company promises punctuality, professional execution, and continuity of contact: staff remain available during the move to answer questions and oversee quality.
The site mentions that Excellence Umzüge is situated in Laufen and covers the broader Basel & Baselland region for both private and commercial moves. The firm lists specific services: Privatumzüge (residential), Firmen- und Geschäftsumzüge (business), Möbellift (furniture lift), Entsorgung/Entrümpelung (disposal and clearance), Möbel-Demontage & Montage (furniture disassembly and assembly), and Reinigung mit Abgabe-/Abnahmegarantie (cleaning with take-over guarantee).
The site also addresses how moves actually unfold. A customer sends a brief description via phone, email, or contact form. The company responds within 24 hours with an initial assessment. A site visit or photo check follows. Once the firm calculates an estimate, the customer receives a binding offer with the customer deciding the final scope and timing. When the moving day arrives, the team appears punctually and handles everything from packing through to key handover. This stripped-down, sequential approach appeals to movers who prefer clarity over corporate complexity.
What the Page Does Not Say
The site does not publish standard rates or price ranges. While it offers fixed pricing and hourly options, no reference prices are visible for a standard one-bedroom or three-bedroom move. Arrivals interested in ballpark costs must request a quote, which requires a site visit or photo submission, a 24-hour wait for a reply, and then a decision on whether to proceed. This process, while transparent, adds friction compared to firms that publish price ranges upfront.
The page does not detail storage capacity, duration options, or warehouse locations if temporary storage is needed. While storage is offered (a common service for larger movers), terms and space specifications are not published. An arrival staging a move over several weeks would need to contact the firm to learn availability and pricing. This gap is especially relevant for international relocations where housing may not be ready on moving day.
The firm does not specify international moving scope. While the page serves customers in Basel and the surrounding regions, whether Excellence Umzüge handles moves to or from outside Switzerland is not stated. For an arrival relocating from abroad, this requires clarification through a direct conversation. The firm's website is in German, which may also limit visibility for non-German-speaking arrivals from France or Italy.
Staff headcount, decades-in-business specifics beyond "15 years", and insurance particulars are not published. The site mentions trained staff and professional standards but does not quantify the team or provide third-party certifications, affiliations, or liability limits.
Who This Suits
Excellence Umzüge is best matched to arrivals moving within or to the Basel region who value transparency and process clarity. The firm's emphasis on fixed pricing and binding quotes appeals to budget-conscious movers who dislike ambiguity. The optional furniture lift and cleaning services with guarantees suit older Basel apartments where tight stairwells and strict landlord inspection standards are common.
The firm's business-move services make it useful for corporate relocations as well, so a company sending an executive and their family to Basel might handle both the office move and the household relocation through one vendor, simplifying coordination.
Someone moving internationally to Basel from outside Switzerland should contact Excellence Umzüge directly to confirm that overseas relocations fall within their scope and pricing model. The site's focus on the Basel region suggests regional expertise rather than international logistics, but a conversation would settle whether they maintain overseas partnerships or can handle cross-border transport.
Arrivals with very large moves, complex storage needs, or immediate occupancy requirements should clarify timelines and warehouse space with the firm before committing. The straightforward methodology and binding pricing are strengths, but the absence of published rates means no quick comparison against other movers without submitting multiple quote requests to each firm.