SCAMER Déménagement

The Business

SCAMER Déménagement is a family-operated moving company based in La Chaux-de-Fonds (postal code 2300), in the Jura region of Switzerland. Established in 1993, the firm has operated for over three decades arranging relocations for both private individuals and businesses. The business is structured as SCAMER S.A.R.L. and emphasizes a model where clients work with a single contact person rather than cycling through multiple representatives. This structure, the firm states, ensures one person knows your project and aims to build mutual trust between client and company.

The company reports 7072 successful relocations completed through its history. They serve the domestic market within Switzerland and extend their services internationally to France, Belgium, and Luxembourg. For someone relocating to or within Switzerland from the west (France, Belgium, Luxembourg), this firm positions itself as the connection.

What It Does for Someone Arriving

If you are relocating into Switzerland from France, Belgium, or Luxembourg, SCAMER handles the customs clearance, transport, and delivery logistics of your move. They manage both regional moves within Switzerland and the full international process for arrivals. For people moving within Switzerland, they offer regional and national relocation service.

The firm handles private moves (relocations of household goods) and corporate relocations (office and business equipment relocation). Beyond transport, they disassemble and reassemble furniture at both ends of the move. They offer a "déménagement d'urgence" (emergency move) service for time-sensitive relocations, and clients can contact the team leads directly by phone for rush jobs.

Services and Specialists

SCAMER provides several service layers. Transport and relocation within Switzerland (Déménagements régionaux et nationaux en Suisse), international moving (Déménagements Internationaux), packing services (Emballage), transport equipment including hoists and lifts (Transport & Monte-Charges Analyse), furniture storage (Garde meuble), and cleaning of vacated properties (Nettoyage) and comprehensive clearance services (Débarras). This breadth means one firm can handle most facets of a relocation, reducing the need to coordinate with multiple contractors.

Packing services come in two models: professional and client-managed. The firm can handle professional packing of fragile items (dishes, ornaments, glassware, items that break easily). They offer unpacking of hanging wardrobes (clothing in wardrobe boxes transported folded) and lamp cartons (boxes 50x50x50 centimeters in dimension, typically used for items like lamps, art, and decorative pieces). For items clients prefer to pack themselves, linens, books, and non-fragile objects, SCAMER unpacks them at the destination. They also remove furniture or objects affixed to walls, ceilings, or floors in your previous home, which saves the hassle of figuring out how to remove wall-mounted shelves or disassemble fixtures.

Direct access to leadership is unusual for a moving company. Two team leads can be contacted directly for emergency or time-sensitive moves: Léo Joliat (team leader, chef d'équipe) at +41 78 920 26 10, and Georges Joliat (administrative contact) at +41 79 213 47 27. This direct phone line bypasses secretarial screening and gives you immediate contact with decision-makers for urgent jobs. Clients can also submit a quote request through an online form if they prefer asynchronous communication. The firm emphasizes "rapide et fiable" (fast and reliable) service, suggesting responsiveness is a core value. The option to reach the team leads directly supports that promise.

What the Site Does Not Settle

The website does not publish hourly rates, daily rates, or volumetric pricing. You must request a custom quote to understand costs and cannot compare SCAMER against other movers without speaking to them. The site does not specify insurance coverage limits, what categories of goods are covered, or what damage compensation is provided if something breaks or is lost in transit. For someone moving valuable items or antiques, this is important to clarify in writing before booking. It also does not explain what the claims process is, or how long you have to report damage.

The site does not state how far in advance you should book for a standard move, or whether peak seasons (summer in Switzerland) affect availability or pricing. This is particularly relevant for international moves from France, Belgium, or Luxembourg, where cross-border logistics can have seasonal bottlenecks. No languages are mentioned; all site content is in French, so German or English fluency of staff is unstated. There is no published response time for a quote request, though the firm emphasizes direct phone access for urgent jobs.

Storage terms are not detailed. While the site mentions storage availability (Garde meuble), rental duration options, minimum terms, monthly costs, or access hours are not published online. The site also does not specify what kinds of items can be stored (climate-controlled or standard), whether there are restrictions (no hazardous items, for example), or whether stored items are insured separately.

Who It Suits and Who It Does Not

SCAMER is well suited for people relocating from western Europe (France, Belgium, Luxembourg) into Switzerland, particularly to the Jura region and surrounding areas, because of the firm's established connections and legal familiarity with cross-border moves. The direct contact with Léo Joliat (team lead) and Georges Joliat (administration) provides a personal point of contact rather than a faceless call center. If you need urgent or emergency relocation and can reach the team directly by phone, this flexibility is valuable and competitive in the market.

For clients in Switzerland relocating domestically, SCAMER's three-plus decades of experience (established 1993) suggests they understand local logistics, regional challenges, and seasonal patterns. If you need comprehensive services, packing, unpacking, furniture disassembly, storage, and property cleaning all through one firm, the breadth of their offering covers most scenarios. Having one contact person who knows your job simplifies coordination and reduces miscommunication.

The firm is less suitable if you need published pricing before committing to a conversation; their model requires a custom quote. If you are relocating to or from Asia, Africa, or other parts of the world beyond France, Belgium, Luxembourg, and Switzerland, you would need to confirm international capacity, the site does not claim global reach. If English or German is your primary language, French fluency of consultants and the team leads should be confirmed upfront before initiating discussions. The firm does not mention multilingual support.

The family-operated structure means potentially deeper client relationships and more flexibility, but it also could mean less formal processes, fewer written guarantees, and fewer career backups if a key person is unavailable. For someone prioritizing personal service and willing to accept informal processes, that is an advantage. For someone who wants documented procedures and formal accountability, it is a potential concern to assess during your consultation.